Privacy Policy

1. Introduction

Welcome to sortbenchprismerprts.online, operated by Sortbench Pris Merprts Ltd. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, process, and safeguard your personal information when you visit our website or interact with our services.

2. Information We Collect

We may collect and process the following categories of personal data:

• Contact Information: Name, email address, facility/organization name, and phone number when you voluntarily submit a request through our contact form.
• Service Requirements: Details regarding your athletics track maintenance needs submitted via our forms.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, collected via essential cookies.
• Usage Data: Information about how you use our website, selected cookie preferences (stored via local storage).

3. Processing Purposes

We process your personal data for the following purposes:

• To respond to your inquiries and provide information regarding track maintenance services.
• To manage and operate our website effectively and securely.
• To remember your cookie and privacy preferences via local storage.
• To comply with our legal and regulatory obligations.

4. Cookies and Local Storage

Our website utilizes cookies and HTML5 local storage to function correctly and to remember your privacy choices. For detailed information on the specific cookies we use and your ability to control them, please review our Cookie Policy.

5. Third-Party Services and International Transfers

We do not sell your personal data to third parties. We may share data with trusted third-party service providers (such as secure hosting providers) strictly for the purpose of operating our website. Where data is transferred internationally outside of the European Economic Area (EEA) or the UK, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months for customer service reference, after which they are securely deleted.

7. Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees and contractors who have a legitimate business need to know.

8. Your Legal Rights (GDPR & CCPA/CPRA)

Depending on your jurisdiction, you have specific rights concerning your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You can ask us to suspend the processing of your personal data.
• Right to Data Portability: You can request the transfer of your personal data to you or a third party.
• California Residents (CCPA/CPRA): You have the right to know what personal information is collected, the right to delete, the right to opt-out of the sale of personal information (note: we do not sell data), and the right to non-discrimination for exercising your rights.

9. Contact Procedure

If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact our privacy team:

Email: [email protected]
Mail: Privacy Officer, Sortbench Pris Merprts Ltd., 78 Performance Way, Innovation Park, Manchester, M17 1WG, UK.